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Satisfied Customer

A Happy Customer is a Loyal One: How A Great Customer Experience will Increase Brand Loyalty

Quick- what’s your competitive advantage? It may sound like a straightforward question… But it’s one even entrepreneurs with a great product offered at a great price increasingly find themselves answering incorrectly. Ready to become one of the high performing ecommerce companies that have figured it out? In an increasingly commoditized world it’s getting much more…

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Young people looking through a shop windows

How to Convert Window Shoppers Into Loyal Customers

“Nope, I’m just looking right now, thank you.” That’s a common response indecisive window shoppers have historically given to brick & mortar salespersons when asked if they’re looking for something in particular. When translated, the response often means… “Leave me alone, I’m not sure I like or trust you.” It’s a cold brush off that’s…

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5 Things that Turn Away Repeat Customers

You spend a lot of time, energy and money convincing customers to buy from you. From personalized ads to targeted content marketing, you’ve mastered the art of getting them interested! But, now that they’ve had their first taste, how can you keep them coming back for more? Repeat customers are an essential part of business…

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