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How Good Customer Service Contributes to a Good Customer Experience

This is a guest post written by Skubana. Skubana acts as an operating system for e-commerce, automating every aspect of ...

Build a More Organized and Dynamic Rewards Program with Swell’s New Campaign Scheduling Feature

Modern ecommerce stores collect troves of data on their customers looking to understand exactly what makes them unique ...

Use Shopify Data in Flow to Enhance Your Incentive Marketing Program: Shopify Flow Integration Part 2

Are you making the most of all of the data available to you? Shopify Plus houses exhaustive data for your store, from ...

Unlock New Possibilities with Swell and Shopify Flow: Part 1

Have you ever wanted to do something extra special for your best customers? Maybe surprise and delight them on their ...

How to Create a Positive Relationship with Your Customers that Increases Engagement

Long gone are the days of the simple give-and-take ecommerce exchange; the modern shopper is evolving, and they're ...

How Carefully Tailored Messaging Can Increase your Customer Retention

Have you ever visited an online store and been confused by its brand? Maybe you thought you were shopping at a trendy ...

Announcing A New Way to Manage Influencers on Your ECommerce Store

Today, we’re thrilled to announce the release of our Influencer Program! Along with our Rewards Program, Referral ...

The Importance of a Creative Rewards Program

Loyalty programs are on the rise. According to a study done by Accenture about 77% of customers participate in some ...

Sell More Gifts This Holiday Season With Swell's New GiftWizard Integration

According to a 2017 Deloitte survey, the average shopper this holiday season will purchase 15 gifts. That’s 15 gifts ...

Increase Subscription Sales With Swell’s New ReCharge Integration

Subscription-based ecommerce businesses have been booming in recent years. In fact, according to an article by Forbes, ...